Lightspeed powers small and medium-sized businesses with its cloud-based, omni-channel commerce platforms in over 100 countries around the world. With smart, scalable, and dependable point of sale systems, Lightspeed provides all-in-one solutions that help restaurants and retailers sell across channels, manage operations, engage with consumers, accept payments, and grow their business.

Headquartered in Montréal, Canada, Lightspeed is trusted by favourite local businesses, where the community goes to shop and dine. Lightspeed has offices in Canada, USA, Europe, and Australia.

As a key member of Lightspeed’s dynamic in-house content team, you'll spend your days creating and distributing beautiful content that resonates with customers, leads and the world at large, supporting initiatives that expand our reach into new and existing markets. Your work will have a direct impact on positioning Lightspeed as the leading omnichannel commerce platform for the retail, hospitality, and golf industries. 

What you’ll be responsible for: 

  • Producing high quality content across all messaging channels, including: email, website, social channels, landing pages, case studies, infographics, industry reports, blogs, press releases and social media
  • Assisting the Content team in the planning and development of content
  • Executing the Lightspeed content strategy and vision across all channels
  • In collaboration with internal and external stakeholders, developing creative concepts and content in accordance with the brand guidelines and strategy
  • Coordinating content projects, and the production of brand content across formats such as video, audio and photography
  • Identifying and planning new content to be written
  • Briefing and liaise with external content producers as required
  • Organising library content: Finding & updating information and structure
  • Ongoing organic social channel / community management

What you’ll be bringing to the team:

  • A hospitality background would be ideal, but if you don’t have that we’ll settle for lots of passion and enthusiasm for the industry
  • 2+ years experience in content production, communications, copywriting, preferably B2B
  • You’re a master communicator with experience engaging with businesses (ideally in the foodservice industry)
  • Proven record of delivering content across all channels and formats
  • You can manage multiple projects at the same time (video, copywriting, photoshoot, podcast)
  • Experience with Hubspot highly regarded
  • Strong understanding of SEO
  • Ability to write and produce acquisition-driven content

Even better if you have, but not necessary:

  • B2B and/or SaaS experience
  • Experience with managing Facebook, Instagram and Linkedin business accounts
  • Experience with Wordpress (CMS), Google Analytics and Canva (or similar)
  • Experience with basic photo & video editing tools is a plus

Who you are:

  • You’re an expert copywriter who takes pride in their craft
  • You’re organised and structured in your approach to your work
  • You have strong people skills and thrive in a fast-paced, cross-functional environment

Perks:

  • Flexible, remote working arrangements
  • Equity for all Lightspeeders
  • Open plan, warehouse conversion office space in the heart of Chippendale
  • Global activities like hackathons, board game nights

 

At Lightspeed, we are dedicated to powering global businesses to ignite local communities. Come be a part of the future of commerce!

Who we are

Lightspeed (TSX/NYSE: LSPD) powers small and medium-sized businesses with its cloud-based, omni-channel commerce platforms in over 100 countries around the world. With smart, scalable, and dependable point of sale systems, Lightspeed provides all-in-one solutions that help restaurants and retailers sell across channels, manage operations, engage with consumers, accept payments, and grow their business.

Headquartered in Montréal, Canada, Lightspeed is trusted by favourite local businesses, where the community goes to shop and dine. Lightspeed has offices in Canada, USA, Europe, and Australia.

We're passionate about enabling people to do their best work. Come work with us and find out what you can do!