Sales Development Representative, Mid-Market

Lightspeed is seeking a Mid-Market Sales Development Representative to help us execute our outbound and inbound efforts. You will be a part of our Mid Market team, who are responsible for driving revenue growth by generating and qualifying leads for the sales department. In this role, you will be the first point of contact that our potential customers will have throughout their experience with our sales team.

What you’ll be responsible for:

  • Prospecting and Identifying new business, primarily through telephone and email communication, by reaching out to mid-market companies' decision makers in order to present our services
  • Engage and qualify new leads via phone and email, and book demos with our Business Development Executives for prospective customers 
  • Curating and iterating on outreach practices and messaging
  • Work with the marketing team and the sales team to develop new strategies to grow our sales pipeline, and consistently meet monthly, quarterly and annual goals

What you’ll be bringing to the team:

  • 2+ years of outbound sales or Mid-Market experience, working in a target-based environment 
  • Experience in technology (software, mobile or other) 
  • Excellent customer service and telephone skills, including strong listening, verbal and written communication
  • Tech savvy, but able to understand people who are not
  • Proficiency in English
  • An entrepreneurial mindset

Even better if you have, but not necessary:

  • Retail experience 
  • Experience with Retail point-of-sale systems
  • Exposure to small businesses 
What is in it for you?

You'll be part of a rapidly growing, market-competitive company where communicating with potential clients to boost the business was never such fun. We stand strong with our mission to make businesses grow.

In addition to the perks you see on the Careers page, you’ll get access to:
  • An environment that encourages initiatives and leadership;
  • fun activities with your teammates - be part of the Lightspeed family;
  • social events throughout the year including the legendary annual holiday party, the bi-annual company barbecues and many more;
  • work with highly skilled people who are as passionate about their craft as you are!

To all recruitment agencies: Lightspeed does not accept unsolicited agency resumes. If we have not directly engaged your company in writing to supply candidates for a specific vacancy, Lightspeed will not be responsible for any fees related to unsolicited resumes.

Where to from here?
Obviously, this has to be mutually beneficial: we want you to step into a role you love, and we want to offer you a place you’re proud to come to every day. For a glimpse into our world check out our career page here.

Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that. We were founded in 2005, in Montreal’s gay village and our original members were all part of the LGBTQ+ community. The ethos of our business has been about inclusion from the very beginning, and we strive to provide a workplace where everyone belongs.

Who we are:
Lightspeed (TSX/NYSE: LSPD) powers the businesses that are the backbone of the global economy.

Our one-stop commerce platform transforms and unifies digital and physical operations by enabling multichannel sales, expansion to new locations, global payments, financial solutions and connection to supplier networks. With the Lightspeed commerce platform, merchants in retail and hospitality can build thriving businesses for the future.

Headquartered in Montréal, Canada, Lightspeed is trusted by favourite local businesses, where the community goes to shop and dine in over 100 countries. Lightspeed has offices in Canada, the USA, Europe, Russia and APAC.

We’re passionate about enabling people to do their best work. We dream big and we’re looking for people who do the same. With us, career milestones happen often and we celebrate every one. Come work with us and find out where your career will take you at Lightspeed!