Lightspeed Onsite is Retiring
OnSite will reach End of Life on March 31, 2021.
If you'd like to learn more about upgrading to our modern cloud-based point of sale solution, let's chat.
Lightspeed OnSite 2015 2.3.3 for Licensed Users
Upgrade requires a Maintenance Plan valid on October 29, 2015 Upgrade Instructions:
If you are running Lightspeed OnSite 3.7 or higher, the installer will backup Lightspeed OnSite for you when you run the upgrade. If you are running Lightspeed OnSite 3.5–3.6.8, perform a manual backup of Lightspeed OnSite at Tools > Utilities > Backup Database.
Log out all users
Open the installer and double-click the Lightspeed OnSite Server icon. Double-click the Install Lightspeed OnSite Server icon. Follow the on-screen steps in the installer window.
When the installer has completed, launch the Lightspeed OnSite application and log in as you normally would.
WARNING
Do not upgrade your installation to Lightspeed OnSite 2015 2.3.3 if any of the following criteria are not met, as proceeding may result in potential data loss or loss of uptime:
You must have a valid Maintenance Plan as of October 29th, 2015.
You must be currently running Lightspeed 3.5 or above.
You must be running OS X 10.8 or higher.
Lightspeed OnSite 2015 2.2.7 supports Lightspeed OnSite for iPad 1.3 (or later) and Lightspeed OnSite Mobile 1.7. Please upgrade your mobile devices after upgrading Lightspeed OnSite for Mac.
Remember to run a manual backup (Tools > Utilities > Backup Database) if you are currently running 3.6.8. or lower.
Users currently running Lightspeed OnSite 3.6.8 or lower who have purchased the On-Target Reports (OTR) add-on module are advised to contact their OTR developer prior to upgrading. Custom reports developed using OTR will need to be re-created in Lightspeed OnSite 3.9.8
If you have any questions or are unsure about whether you meet the requirements, please contact Lightspeed Support before moving forward with the 2015 2.3.3 upgrade.
Upgrade to OnSite 2015 2.3.30273ddd9955fa8896db5cdc869143847c1421b26
Archive
OnSite 3.9.8
Upgrade requires a Maintenance Plan valid on August 1, 2013
Upgrade Instructions:
- If you are running Lightspeed OnSite 3.7 or higher, the installer will backup Lightspeed OnSite for you when you run the upgrade. If you are running Lightspeed OnSite 3.5–3.6.8, perform a manual backup of Lightspeed OnSite at Tools > Utilities > Backup Database.
- Log out all users
- Open the installer and double-click the Lightspeed OnSite Server icon. Double-click the Install Lightspeed OnSite Server icon. Follow the on-screen steps in the installer window.
- When the installer has completed, launch the Lightspeed OnSite application and log in as you normally would.
Note for users upgrading from 3.7.6 or lower: Due to technology changes, Smart Finds and Trackers cannot be migrated during the upgrade process. Your Smart Finds and Trackers have been exported and you can re-create them by following this video.
WARNING
Do not upgrade your installation to Lightspeed OnSite 3.9.8 if any of the following criteria are not met, as proceeding may result in potential data loss or loss of uptime:
You must have a valid Maintenance Plan as of August 1st, 2013.
You must be currently running Lightspeed 3.5 or above.
You must be running OS X 10.7 or higher.
Lightspeed OnSite 3.9.8 supports Lightspeed OnSite for iPad 1.3 (or later) and Lightspeed OnSite Mobile 1.7. Please upgrade your mobile devices after upgrading Lightspeed OnSite for Mac.
Remember to run a manual backup (Tools > Utilities > Backup Database) if you are currently running 3.6.8. or lower.
Users currently running Lightspeed OnSite 3.6.8 or lower who have purchased the On-Target Reports (OTR) add-on module are advised to contact their OTR developer prior to upgrading. Custom reports developed using OTR will need to be re-created in Lightspeed OnSite 3.9.8
If you have any questions or are unsure about whether you meet the requirements, please contact Lightspeed Support before moving forward with the 3.9.8 upgrade.
Download9447866208a43c011f6547c58f39d5fa2348a65e
Download Client SHA1 Checksum6967e671377e5a4496f60912a6afcd3552bab9e
Release NotesOnSite 3.9.4
Upgrade requires a Maintenance Plan valid on August 1, 2013
Upgrade Instructions:
- If you are running Lightspeed OnSite 3.7 or higher, the installer will backup Lightspeed OnSite for you when you run the upgrade.
If you are running Lightspeed OnSite 3.5–3.6.8, perform a manual backup of Lightspeed OnSite at Tools > Utilities > Backup Database. - Log out all users
- Open the installer and double-click the Lightspeed OnSite Server icon. Double-click the Install Lightspeed OnSite Server icon. Follow the on-screen steps in the installer window.
- When the installer has completed, launch the Lightspeed OnSite application and log in as you normally would.
On each computer logging into Lightspeed, log into Lightspeed as your normally would. The Auto Updater will automatically download the latest version of Lightspeed and replace your existing version, as well as update the shortcut if Lightspeed is in your dock.
WARNING
Do not upgrade your installation to Lightspeed OnSite 3.9.4 if any of the following criteria are not met, as proceeding may result in potential data loss or loss of uptime:
You must have a valid Maintenance Plan as of August 1st, 2013
You must be currently running Lightspeed 3.5 or above
You must be running OS X 10.6.8 or higher. The new Dashboard feature is available on OS X 10.7 and higher.
Lightspeed OnSite 3.9.4 supports Lightspeed OnSite for iPad 1.3 (or later) and Lightspeed OnSite Mobile 1.7. Please upgrade your mobile devices after upgrading Lightspeed OnSite for Mac.
Remember to run a manual backup (Tools > Utilities > Backup Database) if you are currently running 3.6.8. or lower.
Users currently running Lightspeed OnSite 3.6.8 or lower who have purchased the On-Target Reports (OTR) add-on module are advised to contact their OTR developer prior to upgrading. Custom reports developed using OTR will need to be re-created in Lightspeed OnSite 3.9.4
If you have any questions or are unsure about whether you meet the requirements, please contact Lightspeed Support before moving forward with the 3.9.4 upgrade.
DownloadOnSite 3.8.1
Upgrade requires a Maintenance Plan valid on April 1, 2013
Upgrade Instructions:
- If you are running Lightspeed OnSite 3.7 or higher, the installer will backup Lightspeed OnSite for you when you run the upgrade. If you are running Lightspeed OnSite 3.5–3.6.8, perform a manual backup of Lightspeed OnSite at Tools > Utilities > Backup Database.
- Log out all users
- Open the installer and double-click the Lightspeed OnSite Server icon. Double-click the Install Lightspeed OnSite Server icon. Follow the on-screen steps in the installer window.
- When the installer has completed, launch the Lightspeed OnSite application and log in as you normally would.
Note: Due to technology changes in Lightspeed OnSite 3.8.1, Smart Finds and Trackers cannot be migrated during the upgrade process. Your Smart Finds and Trackers have been exported and you can re-create them by following this video
On each computer logging into Lightspeed, log into Lightspeed as your normally would. The Auto Updater will automatically download the latest version of Lightspeed and replace your existing version, as well as update the shortcut if Lightspeed is in your dock.
WARNING
Do not upgrade your installation to Lightspeed OnSite 3.8.1 if any of the following criteria are not met, as proceeding may result in potential data loss or loss of uptime:
You must have a valid Maintenance Plan as of April 1st, 2013
You must be currently running Lightspeed 3.5 or above
You must be running OS X 10.6.8 or higher. The new Dashboard feature is available on OS X 10.7 and higher.
Lightspeed OnSite 3.8.1 requires Lightspeed OnSite for iPad 1.3 (or later) and Lightspeed OnSite Mobile 1.7. Older versions are incompatible. Please upgrade your mobile devices after upgrading Lightspeed OnSite for Mac
Remember to run a manual backup (Tools > Utilities > Backup Database) if you are currently running 3.6.8. or lower.
Users currently running Lightspeed OnSite 3.6.8 or lower who have purchased the On-Target Reports (OTR) add-on module are advised to contact their OTR developer prior to upgrading. Custom reports developed using OTR will need to be re-created in Lightspeed OnSite 3.8.1.
If you have any questions or are unsure about whether you meet the requirements, please contact Lightspeed Support before moving forward with the 3.8.1 upgrade.
DownloadOnSite 3.7.6
Upgrade requires a Maintenance Plan valid on October 1st, 2012.
Upgrade Instructions:
- Perform a manual backup of Lightspeed at Tools > Utilities > Backup Database. Log out all Users.
- Click Upgrade to Lightspeed 3.7.6 and download the installer .dmg to the hard drive of your Lightspeed server.
- Double-click the Install Lightspeed Server icon. Follow the on-screen steps in the installer window. Do not restart your Mac when the installer completes. Instead, navigate to System Preferences > Lightspeed Server and wait until the status of your Lightspeed Server says “Running” before attempting to log in.
- Lightspeed and log in as you normally would. On each computer logging into Lightspeed, log into Lightspeed as your normally would. The Auto Updater will automatically download the latest version of Lightspeed and replace your existing version, as well as update the shortcut if Lightspeed is in your dock.
On each computer logging into Lightspeed, log into Lightspeed as your normally would. The Auto Updater will automatically download the latest version of Lightspeed and replace your existing version, as well as update the shortcut if Lightspeed is in your dock.
WARNING
Do not upgrade your installation to Lightspeed 3.7.6 if any of the following criteria are not met, as proceeding may result in potential data loss or loss of uptime:
You must have a valid Maintenance Plan as of October 1st, 2012
You must be currently running Lightspeed 3.5 or above
You must be running OS X 10.6.8 or higher.
Remember to run a manual backup (Tools > Utilities > Backup Database) before running the upgrade.
Users currently running Lightspeed 3.6.8 or lower who have purchased the On-Target Reports (OTR) add-on module are advised to contact their OTR developer prior to upgrading. Custom reports developed using OTR will need to be re-created in Lightspeed 3.7.6.
If you have any questions or are unsure about whether you meet the requirements, please contact Lightspeed Support before moving forward with the 3.7.6 upgrade.
DownloadOnSite 3.6.8
Upgrade requires a Maintenance Plan valid on November 1st, 2011.
Upgrade Instructions:
- Perform a manual backup of Lightspeed at Tools > Utilities > Backup Database. Log out all Users.
- Click Upgrade to Lightspeed 3.6.8 and download the installer .dmg to the hard drive of your Lightspeed server.
- Open the installer and drag the Lightspeed application to your Applications folder.
- Double-click the Install Lightspeed Server icon. Follow the on-screen steps in the installer window. Restart your Mac when prompted to do so.
- Launch Lightspeed and log in as you normally would.
On each computer logging into Lightspeed, log into Lightspeed as your normally would. The Auto Updater will automatically download the latest version of Lightspeed and replace your existing version, as well as update the shortcut if Lightspeed is in your dock.
OnSite 3.5.6
Upgrade requires a Maintenance Plan valid on July 1st, 2011
Upgrade Instructions:
- Perform a manual backup of Lightspeed at Tools > Utilities > Backup Database. Log out all Users.
- Click Upgrade to Lightspeed 3.5.6 and download the installer .dmg to the hard drive of your Lightspeed server.
- Double-click the Install Lightspeed Server icon. Follow the onscreen steps, and then restart.
- Launch Lightspeed and log in as you normally would.
On each computer logging into Lightspeed, log into Lightspeed as your normally would. The Auto Updater will automatically download the latest version of Lightspeed and replace your existing version, as well as update the shortcut if Lightspeed is in your dock.
OnSite 3.5.6
Upgrade requires a Maintenance Plan valid on October 1st, 2009
Upgrade Instructions:
- Perform a manual backup of Lightspeed at Tools > Utilities > Backup Database. Log out all Users.
- Click Upgrade to Lightspeed 3.4.5 and download the installer .dmg to the hard drive of your Lightspeed server.
- Open the installer and drag the Lightspeed application to your Applications folder.
- Double-click the Install Lightspeed Server icon. Follow the onscreen steps, and then restart.
- Launch Lightspeed and log in as you normally would.
On each computer logging into Lightspeed, log into Lightspeed as your normally would. The Auto Updater will automatically download the latest version of Lightspeed and replace your existing version, as well as update the shortcut if Lightspeed is in your dock.
OnSite 3.4.5
Upgrade requires a Maintenance Plan valid on October 1st, 2009
Upgrade Instructions:
- Perform a manual backup of Lightspeed at Tools > Utilities > Backup Database. Log out all Users.
- Click Upgrade to Lightspeed 3.4.5 and download the installer .dmg to the hard drive of your Lightspeed server.
- Open the installer and drag the Lightspeed application to your Applications folder.
- Double-click the Install Lightspeed Server icon. Follow the onscreen steps, and then restart.
- Launch Lightspeed and log in as you normally would.
On each computer logging into Lightspeed, log into Lightspeed as your normally would. The Auto Updater will automatically download the latest version of Lightspeed and replace your existing version, as well as update the shortcut if Lightspeed is in your dock.
OnSite 2.9.2
Upgrading to Lightspeed 2.8 or higher requires a Maintenance Plan valid on February 1st, 2009. Lightspeed 2.9.2 requires you to run the Lightspeed 2.9 Server Update on your server prior to upgrading if upgrading from Lightspeed 2.8 and below. See below for upgrade instructions.
2.9 Server Update
The Lightspeed 2.9 Server Update will install OpenBase 11.0.3 and all of the Lightspeed server extensions for iPhone Stats, credit card processing, and more.
For customers using other applications on their Lightspeed server computer that require OpenBase, please contact those software vendors regarding compatibility with OpenBase 11 prior to installing this update.
Please note that older versions of Daylite (3.7.5.x or 3.8.1) will not operate if this upgrade is installed, as they are not compatible with OpenBase 11. Daylite 3.9 includes compatibility for OpenBase 11.
Installation Instructions:
- Perform a backup of your Lightspeed database under Tools -> Utilities -> Backup Database.
- Ensure that all users are logged out of Lightspeed and that the Lightspeed server can access the Internet.
- Download and install the Lightspeed 2.9 Server Update on the Lightspeed server computer.
- Download Lightspeed 2.9 onto the Lightspeed server from the ‘Lightspeed 2.9 for Licensed Users’ section above, and log in to update your database.
- Download Lightspeed 2.9 from the same section above on all workstation computers and remove any previous versions of Lightspeed.